Feniks Plants attaches great importance to the protection of the privacy of all users of its website and guarantees that the personal information provided is treated confidentially. We use your data to process orders efficiently and smoothly, and we will only use this information with your permission. Feniks Plants will not sell your personal information to third parties and will only share it with parties directly involved in the execution of your order. Both our employees and third parties engaged are bound to strict confidentiality with regard to your data.
The collected data is used by Feniks Plants to provide its customers with various services, including:
- Order Processing: When placing an order, we need your name, e-mail address, delivery address, and payment details to process the order correctly and to keep you informed of its progress.
- Personalized Shopping Experience: To make your shopping experience at Feniks Plants as pleasant as possible, we store, with your permission, your personal data and information about your order and the use of our services, which allows us to personalize the website.
- Email Communication: Your e-mail address is used to inform you about the developments of the website and special offers and promotions. If you wish, you can unsubscribe on our website.
- Secure Data Storage: When placing an order, your data will, if desired, be stored on a secure server. You can set a username and password so that your name, address, telephone number, e-mail address, delivery, and payment details do not have to be entered again for each new order.
- Website Improvement: Data about the use of our site and feedback from visitors help us to further develop and improve the site.
- Reviews: When writing a review, you can choose whether to add your name or other personal information. We are curious about the opinions of our visitors but reserve the right not to publish contributions that do not meet our site conditions.
- Promotions and Competitions: When participating in promotions or competitions, we ask for your name, address, and email address. We use this data exclusively for carrying out the promotion, announcing prize winners, and measuring the response to our marketing campaigns.
Cookies
Cookies are small pieces of information that are stored on your computer by your browser. Feniks Plants uses cookies to recognize you on your next visit. Cookies allow us to collect information about the use of our services and to improve and adapt them to the wishes of our visitors. Our cookies do not contain any personally identifiable information. You can set your browser so that you do not receive cookies while shopping at Feniks Plants.
Contact and Changes
For further questions about Feniks Plants’ privacy policy, please contact us. Our customer service is available if you need information about your data or if you want to change it. In case of changes to our privacy policy, you will always find the most recent information on this page.